iTunes and their support

januar 15, 2009

Hello!

A few days before christmas (with no capital letter), I purchased a song and got double charged for it. I do not know how I managed to do this, but that was the case, and it appeared on the bill I got from iTunes.

It did not take me a long time to file a complaint about the double purchase. And minutes later, I got a positive letter from Mark, an employee at iTunes support staff. He told me that my 8 NOK (Norwegian) was refunded, and I would get the credit of one song whenever I choose to buy more at their music store.

To be charged double for a song, is not much, but double is enough for me to complain a bit. And if you share my point of view, I was glad to meet such understanding with the support of iTunes. Of course, I expected such and outcome too, but still. It could have been much more painful. Even for one simple song.

Thank you Mark!

– Ruben

Reklamer

I want you to meet AppZapper

januar 15, 2009

Everybody loves the drag and drop nature of OS X. Drag an app into your applications folder, and it’s installed. You’d think it would be that easy to delete an app — just a matter of dragging it to the trash. But it’s not. Applications install preferences, caches, and other support files throughout your computer that take up space and generate clutter. Deleting these by hand every time you delete an app is a pain.

This is from the official site of AppZapper. A program for OS X that has been a true friend to me. So with no further adieu, I present to you; AppZapper!

– Ruben


How to convert DMG to ISO with Terminal

januar 15, 2009

You can find the same post in RubenMolnes.Net


How to fix Boot Camp after installing Fusion or Parallels

januar 13, 2009

You can find the same post in RubenMolnes.Net